Hotelchain: Pillows hotels
Location: Zwolle – The Netherlands
Classification: 4 star hotel
Official website: pillowshotels.com/zwolle/nl
After my stay at Pillows Brussels, I fell in love with Pillows hotels and I always wanted to explore Pillows Grand Hotel Ter Borch in Zwolle. I finally got to stay here when visiting this charming small city in the Netherlands. The location is perfect, the hotel is located in a residential area with not too much traffic. The building is just gorgeous and has been renovated in a very stylish way.
From the moment you arrive you know you have stepped into a classy stylish establishment with designer elements all over the place. We were swiftly checked in to our room & the service from all the hotel staff was impeccable from start to finish. Their warm welcome made it feel like coming home. No ordinary check in here (as usual at any Pillows hotel) – they use their tablet to check you in while you can enjoy a complimentary welcome drink while seated in one of the most comfortable couches. Always a good start!
The deluxe room we had was both picturesquely beautiful and wonderfully cozy, with all the luxuries I’d expect from a fine hotel and a few more on top such as the Bluetooth streaming Tivoli speakers. The two comfortable chairs were excellent for reading a book. Everything was spotlessly clean and maintained to a very high standard. All linens were fresh, bright and clean. The bed was very comfortable. A bonus and rare for a four star hotel: turndown service! That is right, they will do anything to make sure you will have a great night.
Bathroom had a good size and featured a walk-in shower, single sink and toilet. Pillows toiletries are provided (and I LOVE them: they smell amazing!). Bathrobes and slippers can be found in every room.
After exploring the room, we explored the rest of the hotel and we found out that there’s a compact gym on the first floor. Although not too large, the equipment is up to date. I went jogging outside after spending some time at the gym. The location is perfect for an outdoor work-out! For ultimate relaxation, Pillows Grand Hotel Ter Borch has two infrared saunas which can be used at an additional charge (15 EUR / hour).
We had dinner at the Coperto Restobar which is located in the new-build conservatory. It was a delightful occasion. The staff were attentive and good humored. The was food beautiful with generous servings, the wine list unbelievably diverse and excellent. I definitely enjoyed the ‘just fucking good wine’ which tasted absolutely amazing. Again, the overall quality of the food was outstanding! As a starter, I thoroughly enjoyed a steak tartare from Ijssel beef with some grape mustard, brittle wafer and cauliflower (I could eat this every day!). The smoked trout in combination with organic carrot, prawn crisps and herring roe was just delicious! And there’s always room for dessert: cheesecake with marinated pineapple and Bastogne caramel biscuits were to die for…The service was quick and efficient but there was no sense of being rushed during the dinner.
Breakfast is something to look forward to at Pillows Grand Hotel Ter Borch! As usual, they serve breakfast at table and will make you will have a great start of the day. The homemade granola with Greek yoghurt was outstanding! The à la carte items – which are all included – are of a very good standard… on top of that, you can enjoy several cheeses, meet and fish… Again, all of a very good quality! The freshly baked bread from the local bakery was a bonus!
The service at Pillows Grand Hotel Ter Borch is impeccable. It’s all in the details and the hotel is well aware of that. The rooms are well appointed and the staff are super friendly and helpful. Everything felt right here! Highly recommended!
Hotel Advisor Consultant 