Location: Kuala Lumpur – Malaysia
Classification: 5 star hotel
Official website: shangri-la.com/kualalumpur/shangrila
Rated as one of the top 3 hotels in Kuala Lumpur, the Shangri-La KL is located on one of the top locations of the city. The major attractions in Kuala Lumpur are reachable within just a few minutes. As soon as I entered the hotel, I was blown away by the stunning and bright lobby area. And I immediately noticed the typical Shangri-La smell which I like very much. We were welcomed by friendly bell staff and check-in procedure was efficient and only took 2 minutes.
The room we stayed in was nice and had a good size. It was not the most modern room I have slept in but it had great beds and a comfy couch which was ideal for browsing on my iPad and enjoying the surrounding views over Kuala Lumpur. The oversized desk was perfect for doing some work. Internet speed was excellent by the way! The marble bathroom had separate tub and shower. As in most Southeast Asian hotels, standard toiletries included dental and shaving kits.
As we had an executive room, we had access to the great executive lounge. The grand lounge is extremely comfortable and the personal service was appreciated very much. Complimentary drinks are offered throughout the day. Afternoon snacks and appetizers are there during afternoon and at night several cocktails can be consumed at no additional charges. It actually is a great bargain to upgrade your room with lounge access. You don’t have to leave the hotel at night as you can have small bites and drinks at the lounge. Club guests can have breakfast here too which I recommend. Although the variety of the food downstairs is amazing, it was very busy. At the lounge, it is more quiet and there’s still a lot of food to choose from! But if you want endless food options, go downstairs… the buffet is just huge and service is still very good.
Dinner at Shang Palace was one of our highlights of our stay at the Shangri-La Kuala Lumpur. The restaurant is beautifully decorated and the food was top notch! We tried the tasting menu and it did not disappoint. From the chicken rice to the mango dessert, we enjoyed every bite!
The pool area at Shangri-La is quite large with plenty of sun loungers and cabanas. You can even see one of the two Petronas Towers which are nearby. Next to the pool area is the fitness center. At most hotels the fitness centers are located in the basement, but the one at Shangri-La Kuala Lumpur offers beautiful views over the gardens. It was one of the best fitness facility I have experienced. The place is huge and very well maintained. Also the spa is a must visit! The treatments they offer are wonderful and done by very professional staff! Decoration is amazing and so relaxing! Highly recommend to book a treatment here.
I am a fan of Shangri-La hotels because of the service level. Every staff member I met was greeting me with a smile. They seem to really enjoy their job and want to make sure that everybody is having a nice time.
The Shangri-La in Kuala Lumpur deserves its high reputation! Location is great, the rooms are wonderful, food is delicious and staff is most accommodating! Loved every second of my stay here!