Location: Cancun – Mexico
Classification: 5 star hotel
Official website: ritzcarlton.com/en/hotels/mexico/cancun
Ritz Carlton Cancun is one of the best rated hotels in Cancun and I couldn’t wait to explore this ultra luxurious resort myself! After staying at the Ritz Carlton Bali I had some high expectations and all were exceeded with this resort. Let’s start with arriving at the airport of Cancun. A very friendly Ritz Carlton staff member waited us for us at the airport and took us to the hotel. The drive to the hotel took about 20 minutes.
Once we arrived at the hotel, we were greeted by the most accommodating front desk staff. They do know how to welcome their guests, we both felt at home in just seconds. They made sure everything we needed was taken care of immediately. The lobby area is just gorgeous… the pictures speak for themselves…
The Ocean View Room we stayed in was absolutely gorgeous! All rooms at Ritz Carlton Cancun underwent a complete renovation and all have private balconies. Our room had a great king sized featherbed, a comfortable couch and offered the most amazing ocean views. The housekeeping staff is at the top of their game and visited our room multiple times to ensure we were comfortable and relaxed upon our return to the room. They would even leave surprises, like some chocolates.
I was in love with the bathroom! The large marble baths and separate rain-shower were a treat! Double sinks were very convenient and the plush towels and bathrobes were top notch! Oh and not to forget: luxurious Asprey bath amenities… You will love them as much as I do!
After exploring our room, we were ready to explore the rest of this beach palace! In terms of the pools and common areas: the pools were well kept with plenty of towels and loungers for guests to use. Walking around this place is like walking around in paradise as there are many palm trees and the views over the beautiful blue Caribbean ocean even add more magic to it! We had a lot of fun just hanging out by the pool during the pool.
The beach area in front of the hotel is amazing. We experienced their VIP service at the beach in one of their private Beach Villas. This exclusive cabana featured a wooden floor, the most comfortable lounge chairs you could wish for, a hammock and some extra amenities such as some soft drinks and tacos. I highly recommend to rent a beach villa! The high level of personalized service was much appreciated!
The Ritz-Carlton Spa is a must visit when staying at the hotel. The whole spa area is well maintained and a quiet retreat from the rest of the resort. This is the best place to relax and have some me-time. We enjoyed a 50 minute couple’s Mayan Sanctuary Ritual. This exotic massage experience made us feel in heaven! This massage is performed with seashells in a very nice couple’s suite… The treatment starts with a Mayan energetic cleaning using medicinal herbs and copal like old Mayan travelers experienced in their journeys. This was not an ordinary massage, but one we will both never forget!
After the treatment, we were pretty hungry and were happy to find out that there are several dining options at Ritz Carlton Cancun, all offering only the best food and a very high level of personalized service. Really nothing is asked for too much. We had dinner at Casitas restaurant and I can only say good things about this restaurant… What a treat it was! This restaurant is located on the beach and offers a unique experience while you are in Cancun. The private cabanas on the beach are transformed into private dining rooms with the most unique views you could imagine. Having dinner while enjoying ocean views is something we will never forget! So romantic… The food was delicious, I particularly liked their grilled specialties. Both meat and fish lovers will be very pleased here. From fresh sea food to steaks, they have it all. We started our dinner with delicious rib eye tacos (we are in Mexico…) and what a great start it was… we just loved it! The Filet mignon was one of the best I’ve ever had. The Brownie we ordered for dessert was excellent.
After a wonderful night we were ready for breakfast served at El Café Mexicano. This casual restaurant features an inventive menu and we thoroughly enjoyed a great breakfast. A must try are the Motuleña Eggs: two eggs sunny side up on a crispy corn tortilla, cheese, tomato sauce, turkey ham and much more. We had breakfast on the beautiful outdoor terrace with stunning ocean views.
I must highlight the staff, everyone always had a smile and were very attentive. Most notable is the cleanliness of the hotel and grounds. Everywhere I looked, I saw someone cleaning floors and windows. The outstanding accommodations, extraordinary service and the most magical location are the highlights of Ritz Carlton Cancun! Totally in love with this hotel and I can easily see why this is one of the top rated resorts in Cancun! Highly recommended!