Location: Jakarta – Indonesia
Classification: 5 star hotel
Official website: raffles.com/jakarta
The Raffles Jakarta is one of the newest luxurious five star hotel in Jakarta. For me it was the first Raffles experience and truly was blown away by the top notch service and overall quality. From the beginning to the last second, everything felt right here. The Raffles Jakarta is currently rated as the #1 hotel in Jakarta out of 414 hotels and I can easily see why…
The lobby area is enormous and ultra luxurious. I almost couldn’t believe my eyes when entering this hotel. The grand glass chandelier definitely is an eye catcher!
Staff was very kind and made us feel welcome. What I liked here was the personal check-in. We were immediately escorted to our room where they handled the administration.
Every room at Raffles Jakarta is luxuriously appointed and has everything I could wish for. The rooms, even the ‘standard’ rooms are very large (60m²!) and have a small foyer / dressing area with make-up mirror which leads directly to the living area with the most comfortable couch and oversized working desk. You can separate this area from the bedroom. The king sized bed was one of the best beds I have ever slept in! It was enormous and the bed linen were of an excellent quality. Bathroom was very large featuring a designer marble bath tub, very large walk-in rain shower, electronic toilet and his and hers sink. The room came with 2 HD televisions and high tech amenities. I am not lying when telling that the standard rooms at the Raffles Jakarta are the nicest rooms I have seen at any hotel! Once again, everything is so well maintained and of a high standard. I could have spent here days, even weeks!
The personal approach here is of a high level. For example, no executive lounge here… they will bring your coffee and/or soft drinks right to your room for your enjoyment. Just call your butler and they will take care of your request in a very professional and kind way.
We had a great view of the Raffles Jakarta’s garden. That is right, a garden right in the middle of hectic Jakarta. Walking in the garden was like walking in a peaceful and quiet hidden gem. Even the pool was huge and beautifully integrated in the garden. Service at the pool was great, when I went down for a swim they immediately offered towels, fresh fruit and complimentary water. You know what the best thing is … it is all done in a very kind yet professional way. You never feel uncomfortable here while staff is serving you. It feels very naturally which means the service level is of an unseen level. Let me give you another example, after my work out one of the staff members offered me a complete stretch out. This was the perfect way to relax.
In the afternoon I was pleased to experience the spa facilities at Raffles Jakarta. After all those good previous services, I realized that this experience would be one of kind as well. And it definitely was! After my ginger tea, they analyzed my face with high tech professional equipment. I was then escorted to the beautiful treatment room where the excellent therapist made me feel in heaven as she was massaging my body. The aromatic massage was excellent and what I requested before the treatment (medium pressure, etc.) was exactly done. After the massage, I thoroughly enjoyed the facial. All products she used were from the luxurious and fancy Gaylia brand. My skin felt like a baby skin after the facial 🙂 What makes this experience different from others is that the therapist actually introduces the products she is using and explains why she uses them. Those small things do make a huge difference!
At night, we first had a drink at the Writers Bar which is located on the ground floor next to the grand lobby. Since we had the executive service, several alcoholic drinks and cocktails were offered such as the dry martini, cosmopolitan and sangria. Also, red and white wine is available. The drinks came with a tower of several delicious tapas. This was the perfect way to start a nice evening. The bar itself is stylish and beautifully decorated. It is this kind of bar where you could spend hours in comfortable couches while enjoying drinks and some small bites.
Dinner was served at Arts Café where guests can enjoy a buffet style dinner or order à la carte. Since we enjoyed the tapas before, we opted for the à la carte option and ordered a ceasar’s salad which was delicious and prepared as it should be and the homemade ice cream. The ice cream was amazing, I wish we could take some home which would have been pretty difficult since it was 14 hours flight back home, but at least now I have a reason to come back J Breakfast is served here as well by the way. Since we had to leave pretty early in the morning, we really appreciated the possibility to enjoy the large breakfast buffet at 6AM!
The Raffles Jakarta is a top notch five star property which will please everyone. It is a one of a kind hotel in a very central spot. The personal approach, high standards and impeccable service are making this hotel truly unique. This is what every five star hotel should be like! Can’t wait to return to this jewel!